Psychology explains why some people hate phone calls but can text for hours

Researchers say a growing number of younger adults prefer texting over phone calls because messaging gives them greater control over conversations. Unlike calls, which require immediate responses, texting allows people to think, edit and respond at their own pace, making communication feel less stressful. Studies also found that adults in their 20s and 30s report higher levels of phone call anxiety than those in their 40s and 50s.