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Ministry of Health launches updated version of digital patient platform ‘Chefaa’

The Ministry of Health and Prevention, MoHAP, has launched the new updated version of the smart patient portal dubbed “Chefaa” to serve the largest segment of patients of all age groups by showcasing treatment services provided by the ministry and other patient-centric services.

The new platform will act as the digital communication between patients and service providers, and will be the main reference for access to medical and clinical information and the patients’ medical record. This is supported by the user-centric information, through the direct connectivity with the “Wareed” system that covers all MoHAP’s centres and hospitals within a single network.

Through the Chefaa platform, users can complete their registration using the “UAE pass” to get smart treatment services and notifications on the updates of the patient’s file. The platform also offers health education and guidance, questionnaires and opinion polls, E-payment, vital signs, live chat, lab test reports, and results.

Awad Saghir Al Ketbi, Assistant Under-Secretary of the Support Services Sector, said, “Chefaa platform comes as part of the UAE government’s directions to develop public services and achieve high quality for community members in accordance with the UAE vision. It also falls within MoHAP’s efforts to provide comprehensive and integrated healthcare services and implement the smart government initiative, by developing health information systems and carrying out world-class standards in managing the infrastructure of health facilities, in line with the goals of the National Agenda to implement a health system based on the highest international standards.”

Ali Al Ajmi, Director of the Health Information Systems Department, said that all the services are provided in accordance with the best standards of accuracy and transparency while ensuring the highest levels of data confidentiality.

The future updates of the platform will include new treatment services and features in line with the directives of the wise government to ensure the continuity of work.

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